![]() Locate the device that needs service, then select Info & support > Start order.įor more detailed info on the service process, see How to get service for Surface or Getting your Xbox device serviced. On /devices, you can get service for your Surface, Surface accessory, Xbox, or Xbox accessory. How to get service for your Microsoft device ![]() In Device coverage, you'll see what kind of warranty coverage your device has and how much time is left. Locate the device that you want to check the warranty on, then select Info & support. Method 1 : The easiest way to find which Surface model you have is in the Surface app. Once you've registered your device, use your Microsoft account to check your Surface warranty or check your Xbox warranty. It is fully charged and I tried all the online tricks to restart. Hi, My computer worked this morning and now it won't turn on so I do not have the serial number. For help registering your Surface or Xbox, see Manage devices used with your Microsoft account or Getting your Xbox device serviced. Lisa Acerbo Created on JBlack screen of death and don't have serial number to get help from Microsoft. Registering your Microsoft deviceīefore you can check your warranty or get service, you may need register your Surface or Xbox to your account. Welcome to Surface Support for Business The Surface Support for Business Online Service Center supports the ability to check device warranty status. If you have a Surface or Xbox, you can use your Microsoft account to check its warranty and make warranty claims.
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